QRCallService is simple to use – the application runs on a Windows-based computer at the restaurant, while the customer uses their own smartphone or iPhone. After scanning the QR code from the table, a web page opens with options such as calling the waiter, paying the bill (cash or card), viewing the menu, or leaving a Google review. On the staff side, a message window appears (e.g., 'Table 5 requests payment'). The system can also print this info. It all works automatically and requires no special mobile app.
Installing QRCallService is very simple. On www.qrcallservice.com, click 'Get Trial' to download Install.exe. Running this file installs the program to C:\qrcallservice. After installation, you set up the QR code appearance, company info, and customer-side content. The program supports 12 languages and settings can be updated anytime. Tools like Setup and End are included for restarting or exiting the app. It runs quietly in the system tray.
No, QRCallService cannot function without internet access. The service is based on online communication between the customer's device and the restaurant's computer. An internet connection is essential for data transfer.
After downloading Install.exe, Windows may show a warning due to SmartScreen or Defender. This is standard behavior for unsigned or less-known downloads and doesn't mean the file is dangerous. Click 'More info' and then 'Run anyway' to continue installation.
Yes, QRCallService is secure. The application runs on a Windows PC and communicates via encrypted HTTPS (SSL). When a customer scans the code, their browser accesses a secure QRCallService webpage. No app installation is needed, and all communication is encrypted and safe.
If several tables send requests simultaneously, QRCallService shows a separate notification window for each. Each window contains the table number and request (e.g., pay by card). The staff confirms each by clicking OK. After confirmation, the system continues showing the next request.
Yes, the QR code design is fully customizable. You can define up to five text rows (1 required, 4 optional) above and below the code, with text sizes from 1 to 3. The restaurant name is always displayed at the top in red, size 3. Three background styles are available (white, light beige, dark beige) to match your interior. You can return to Setup anytime to change appearance or content, then regenerate and download updated QR codes as PDF.
Each trial version runs for 1 month. After expiration, the app stops and a full license is required. You can purchase a license via the 'Order NOW' button, either through PayPal or bank transfer. Licenses are valid for 1 year. When paying by bank, include your installation ID. The system will notify users of expiration and renew automatically upon payment. For help, contact support@qrcallservice.com.
No, customers do not need any mobile apps. QRCallService works via the browser. After scanning the QR code, users are prompted to open the URL in their default browser where they can view the menu, call the waiter, pay, etc. Everything works without app installation.
QRCallService runs on any PC with Microsoft Windows 7 or later. Most restaurants already use Windows-based cash register systems, so the installation is compatible with standard hardware. No powerful computer is required.
Yes, you can use QRCallService at multiple venues. Each installation is tied to one business location and table set. For additional locations, install the app again and assign a new unique ID, e.g., 'myplace-1', 'myplace-2', etc.
You define the basic design during setup. If you want a QR with your logo, you must design it externally in a graphic editor and print it manually. Current versions do not yet support logos, but future updates may allow adding your business logo directly.
You can update all text and action buttons shown to customers in the Setup section. Options like 'Call waiter', 'Pay', 'Menu', or 'Review' can be renamed and linked to custom URLs. You can define up to 6 options for each table.
After setting the QR code appearance and mobile content, use 'BOT 1' to enter table numbers (e.g., 1,2,5–10). This generates QR codes only for those tables. Then use 'BOT 2' to export PNG and PDF files, correctly formatted for printing. PDFs can be printed directly or sent to a print shop for lamination. For adhesive use, laminated QR codes can be attached with double-sided tape. For tabletop stands, send PNGs to your manufacturer.